Hi. Thanks for your help. I do the support and service a MIDAS in Argentina. I has all time comunication whit MIDAS, Do consult in the comiunity is for listen anothers and have more data Best Regards
no the issue is that it is working fine and after a while it crashes
already update and check everything
and continue with this lock
I turn off and on the console and it's ok after a while it locks
I am with an M32R from a customer, who has a strange fault.
It turns out that it is working ok and then the entire console is locked without access to anything.
Audio is still ok but cannot be controlled.
I measured the power supply, check all the connections and still found nothing.
Can you help me with this please
greetings and thanks
Hello my friend. The last show with my PRO2, in the sound test, the console turned off the screen and all the LEDs stop, and the audio is fine, it is never cut. I make a recovery and installed a version 3.4.4. Run good And doing update 3.4.6 He has the problem again. I did another Recovery and reinstall the latest version and now I'm testing it, the strange thing is that I have a PRO2c with the latest version and it has not failed. I have had these consoles for 7 years and it is the first time something like this has happened to me. Best Regards
Hi. If as Garyh says it has to be in FAT32. And I ask you, do you already have any scenes or Upgrades inside the USB memory? If you have to update the version. Create a folder with the name DL3Upgrades and inside place the file as it was downloaded. And insert the memory into the USB port with the blue LED on. You may have already done this. I hope it is useful. I remain at your service best regards Carlos M Perrone
Hello Dwayne A. To save the configuration, routing, patch application and change is not done when a new scene is loaded. One way to do this is to use SAFE RECALL in the place that has what it protects. I hope it is useful to you and my help I am at your service Best regards Carlos M Perrone
Hola Giancarlo, como estas. En que parte calienta el DL371, L Le hicieron algun service de mantenimiento , limpieza de polvo, reciduos, etc que se acumulan en los fan? Y como estan los powers supply? Cuando estas en la pagina de STATUS marca alguna parte amarilla?, Tambien chequea como estan las tensiones y temperaturas de trabajo cliqueando sobre el diagrama de DL371 Espero ser util, Cualquier duda podemos seguir investigando Saludos y gracias Carlos M Perrone