Hi @EricEngerbretso ,
We're so sorry to hear about your bad experience with our customer support! We would love to help repair your VL3s if possible, please reach out to our care team via the support tab on www.musictribe.com ! :)
Hi @LJG ,
Because the VL3x already pushes it's hardware and software platform to the max, it would be near impossible for us to add more features without redesigning the entire unit. That's why our current focus is creating new products which add to and build upon our previous products. That said, several of your suggestions are things which we're planning to add to future products in the Voicelive line. :)
@Sezare56 Perform VE's harmony engine is primarily meant to be used with midi harmonies; it doesn't have any auto-harmony (NaturalPlay) abilities like some of our other products. Something like a Perform V or Voicelive can automatically detect key and scale and create harmonies, but the Perform VE only creates harmony using midi. Unfortunately we wouldn't be able to add that functionality in a firmware update; you'd need a different product to create harmonies based on a guitar input.
Hi @casterjones , thanks for your feedback! If a Voicelive product had guitar effects as good as your hx stomp or a strymon iridium as well as great vocal effects, would you use it for your vocal and guitar effects, or would you still be interested in a seperate, vocals only unit?
Hi @lightison ,
Our support system was having some issues this month but it should be working now. If you create a care ticket under the "support" tab on www.musictribe.com it should allow you to create a ticket.
Hope this helps, let me know if you have any further questions! :)
Hi @DenPronkin ,
Thanks for your feedback, it's very useful in our development process. We do plan to integrate several of the features you've mentioned in future Voicelive products. Also, to clarify, we do have usb audio in/out on VL3/VL3x, which was meant to be a replacement for the older DA cables. Would you prefer DAC over USB for audio?