Thanks for the reply, i have tried again to lodge a ticket after editing my profile and it did worked but only on the "pre - sales" section but when i try the "Technical Support" part it just gives me an error and i didn't filled up the form as much as i could and didn't left anything with * blank. Thanks for any assistance.
I've tried to create a ticket but it only comes back with an error. The BB560M wireless Bluetooth headset works great as a headphone, but the microphone fails to connect to the PC Bluetooth system. As it was advertised ‘perfect for gamers’ it doesn’t seem to work. The audio connects with both the cable and the Bluetooth. Just no microphone function The Bluetooth we are using at home is a dongle we purchased from JB’s https://www.jbhifi.com.au/products/creative-bt-w2-bluetooth-usb-transceiver Which connects to headsets with microphones and we can’t get it to pair to anything. Hope that all makes sense. Thanks for any help :)