Hi Artkev ( @UMC404HDuser ),    Welcome to the community.  Any high-quality USB 2.0 cable should work fine.  I happen to like Belkin.  It sounds like you may not be using a high-speed rated or a high-quality replacement cable.    Hope this helps,  Ken Read more

HI @PeterDeFazio ,    I just checked with my local theatrical supplier and got back "not available yet and no price announced".  This is in the US.    Ken Read more

Hola Santiago ( @santi64 ),  Bienvenido a la comunidad. No se necesitan controladores para macOS. Debería ver el mezclador en Configuración de audio MIDI.   Espero que esto ayude,  Ken Read more

Hi @Vigosgroove ,    From past experience that information can only be provided by Midas support so you'll need to open a CARE ticket here: https://www.midasconsoles.com/brand/midas/support#googtrans(en|en)   Unfortunately, there is no longer any way to call any of the Music Tribe companies.    Hope this helps,  Ken Read more

@ravenhomeg    Hi Gary,    It certainly sounds like the USB section of the mixer has a defect.  When you press USB to MAIN MIX it should mute anything going to the computer so you don't get that feedback loop.  One thing you could try would be to plug your monitors into CTRL RM OUT instead of MAIN OUT.   You would then unpress TO MAIN MIX and press TO PHONES/CTRL RM.      Do you have any other DAW besides Cakewalk you can try?  There could be something I'm missing in the CW configuration but I can't think of what.    Ken Read more

Hi @Antonio65 ,    One question you didn't answer.  Did you open a CARE ticket?  Did you tell Behringer you are having a problem with this?    Ken Read more

Hi Sam ( @Lilxsam ),    Welcome to the community.  What version of ProTools are you running? ProTools First?   Since the UM2 doesn't have an ASIO driver, is it safe to assume that you are using ASIO4ALL?  Can you post a screenshot of your ASIO4ALL Configuration window as well as Setup->Hardware and Setup->Playback Engine, from ProTools.    Ken Read more

Hi @Antonio65 ,    Have you opened a CARE ticket on this?  https://www.behringer.com/brand/behringer/support#googtrans(en|en)   I've seen you post a couple of variations of this but you need to tell Behringer that it's not working.  Posting accusations about a company doing something wrong without explaining the problem is not the right way to get support. Also, you keep saying it isn't working but you haven't posted an specifics about what is not working and from what I can tell, you've only tried it on one laptop.  Have you confirmed that it doesn't work on any AMD systems by testing it on several laptops of different models from different vendors?    Ken Read more

Hi Marc ( @mchennault ),    Welcome to the community.   There's been some problems lately with product registration and redemption codes.  I'd recommend opening a CARE ticket here: https://www.behringer.com/brand/behringer/support#googtrans(en|en)   The redemption code will be for Waveform 8.2 OEM. Tracktion was renamed Waveform between 7 and 8.  In the meantime, you can download the FREE Tracktion T7 and get started with that.  It is project compatible with Waveform.    https://www.tracktion.com/products/t7-daw   Hope this helps,  Ken Read more