Ok so this has been driving me crazy. I got a used HP touchSmart 9300 elite computer for use with my XR18. When I got the computer it was running windows 7 X air software works great on it and was loving it. Well I wanted to record on the same machine so i hooked up the usb and installed all the drivers. It sees the XR18 alright but I am getting 4 pairs of inputs and outputs. the x18 control panel is not showing the ASIO driver to be active. So i tried hooking up my HP elitebook workstation laptop. And it works just fine shows all 18 channels and life is good. So I figured this was a windows 7 issue. I upgrade to windows 10 on the TouchSmart PC and the same problem exists. I uninstalled and reinstalled all the drivers. Still No joy. What am I doing wrong??????