Hello. New Member First Post. Our church bought an X-Live card for our X-32. It came with the default firmware of A09. I have downloaded the newest firmware, A12. All of the files are on the root. In fact they are the only files in the root. I moved them from the folder they extracted. These are the 3 files on the USB root: dcp_corefs_X-LIVE_update_A12.run X-LIVE Expansion Card Firmware Update.pdf X-LIVE_Releasenote_A12.txt USP is PC formatted (not that it should matter) I have rebooted the system with the USB inserted on the board and held the view button as instructed by DB Audio's video. The screen hangs at startup and never advances past "Waiting for USB". I know the USB works as I updated the board's firmware with it in November. I have attached a picture of the display message. I have the card setup and have been using it but I really want to update the firmware. I reached out to Behringer 2 weeks ago and they have never responded except for a n auto reply saying someone would contact me nor is there a contact number for them. Any thoughts??? Thanks.